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Dealership Management System (DMS) software is an indispensable tool in the modern automotive dealership industry, especially in Canada where the market dynamics are unique and continuously evolving. DMS software streamlines and integrates various dealership operations, ultimately driving growth and profitability.

In this post, we'll examine the top 5 DMS software providers that Canadian dealerships can trust for their operational needs: PBS, Serti, CDK Global, Reynolds & Reynolds, and Tekion.

1. PBS Systems

PBS Systems is a powerful player in the DMS software arena, boasting over 30 years of industry experience. Catering specifically to the Canadian market, PBS offers an integrated and user-friendly system that manages every aspect of dealership operations, from sales and customer relationship management to parts inventory and service. Their deep understanding of the Canadian automotive landscape makes them a go-to choice for many dealerships.

2. Keyloop Serti

Serti is a Canadian-based DMS provider with a reputation for providing robust, flexible, and reliable software. Their DMS offers a comprehensive suite of features, including finance and insurance (F&I) tools, service management, and parts inventory control. Serti excels in providing personalized customer service, ensuring their solutions align with a dealership's unique requirements.

3. CDK Global

As a global giant in the DMS software space, CDK Global brings a wealth of expertise and cutting-edge technology to Canadian dealerships. Their platform integrates all departments for a cohesive, real-time view of dealership operations. CDK Global's robust analytical capabilities make it stand out, enabling dealerships to leverage data-driven insights for strategic decision-making.

4. Reynolds & Reynolds

Reynolds & Reynolds offers a comprehensive DMS solution that covers every facet of dealership operations. Their software, built on years of industry experience, provides robust functionality, from sales and service to parts, finance, and insurance. Reynolds & Reynolds' commitment to customer service and regular software updates ensure their DMS solution remains a favorite among Canadian dealerships.

5. Tekion

Tekion is a newer entrant in the DMS space, but it's already making waves with its innovative, cloud-based approach. Their software leverages artificial intelligence and machine learning to streamline and automate dealership processes. Tekion's platform is designed to adapt to changing dealership needs, and its modern, intuitive interface is appreciated by users.



Choosing the right DMS software provider is crucial to the success of a dealership. It's worth investing time to understand the specific features, benefits, and support each provider offers, aligning these with your dealership's operational needs and strategic vision. The right DMS software can be a game-changer, setting your dealership on a path toward higher efficiency, better customer service, and increased profitability.

Even with a robust DMS, dealerships can face challenges in facilitating smooth communication between departments. We focus on bridging the gaps between departments and streamlining processes, enhancing collaboration, and promoting a holistic approach to dealership management. Our solutions offer a unified platform where all departments can interact and work together in harmony. This ensures that everyone in the dealership is on the same page, boosting overall productivity and efficiency.

Dealer by Design complements your chosen DMS system by filling the gaps, facilitating seamless communication, and ensuring resilient, optimized processes. By integrating Dealer by Design with your existing DMS, you're investing in a more collaborative, efficient, and profitable future for your dealership.

In conclusion, regardless of your DMS provider choice, partnering with Dealer by Design can help your dealership attain new levels of efficiency and profitability, and cultivate a harmonious, collaborative environment that benefits every department.

Eric Richards
Post by Eric Richards
CEO and Founder of Dealer by Design